Ravenbrook / Projects / Perforce Defect Tracking Integration / Issues


P4DTI issue job000258

Title:Perforce users need a TeamTrack licence to use TeamTrack features
Status:suspended
Priority:nice
Assigned user:Richard Brooksby
Organization:Ravenbrook
Description:TeamTrack issues cannot be assigned to a Perforce user unless the Perforce user is licensed as a Teamtrack user. This is correct according to the requirements, but it would be nice if it weren't the case.
Analysis:TeamShare insist on this. They are concerned that otherwise people would be able to use the P4DTI to work around their lack of TeamTrack licences. See our agreement [GDR 2000-08-18].
This is Perforce's job 5152.
How found:customer
Evidence:[GDR 2000-08-18] <http:/​/​www.ravenbrook.com/​project/​p4dti/​doc/​2000-08-18/​teamshare-meeting/​#sec...>
<http:/​/​info.ravenbrook.com/​mail/​2001/​03/​15/​11-59-53/​0.txt>
<http:/​/​info.ravenbrook.com/​mail/​2001/​03/​15/​21-50-37/​0.txt>
<http:/​/​www.ravenbrook.com/​project/​p4dti/​doc/​2001-02-22/​version-1.0-support/​#j...>
Observed in:1.0.3
Created by:Gareth Rees
Created on:2001‑03‑16 09:21:26
Last modified by:Gareth Rees
Last modified on:2001‑12‑10 19:31:54
History:2001-03-16 GDR Created based on Perforce job.
2001-03-20 RB Explained that this is to spec, downgraded to nice, suspended.
Support:

Advice for all releases.

Symptom. In the TeamTrack integration, if you try to assign a job in Perforce to a Perforce user who doesn't have a TeamTrack licence (by editing the Owner field), then the replicator refuses to replicate it; it resets the Owner field and sends e-mail.

Cause. To get the benefit of TeamTrack features, TeamShare insist that you buy TeamTrack licences. We agreed with TeamShare that the P4DTI would respect this policy; see [GDR 2000-08-18, 3.3.1].

Solution. Buy new TeamTrack licences for all users who need to use TeamTrack features (whether directly or via the P4DTI).


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Ravenbrook / Projects / Perforce Defect Tracking Integration / Issues