P4DTI issue job000258

TitlePerforce users need a TeamTrack licence to use TeamTrack features
Statussuspended
Prioritynice
Assigned userRichard Brooksby
OrganizationRavenbrook
DescriptionTeamTrack issues cannot be assigned to a Perforce user unless the Perforce user is licensed as a Teamtrack user. This is correct according to the requirements, but it would be nice if it weren't the case.
AnalysisTeamShare insist on this. They are concerned that otherwise people would be able to use the P4DTI to work around their lack of TeamTrack licences. See our agreement [GDR 2000-08-18].
This is Perforce's job 5152.
How foundcustomer
Evidence[GDR 2000-08-18] <http://www.ravenbrook.com/project/p4dt...-08-18/teamshare-meeting/#section-3.3.1>
<http://info.ravenbrook.com/mail/2001/03/15/11-59-53/0.txt>
<http://info.ravenbrook.com/mail/2001/03/15/21-50-37/0.txt>
<http://www.ravenbrook.com/project/p4dt...2001-02-22/version-1.0-support/#job-258>
Observed in1.0.3
Created byGareth Rees
Created on2001-03-16 09:21:26
Last modified byGareth Rees
Last modified on2001-12-10 19:31:54
History2001-03-16 GDR Created based on Perforce job.
2001-03-20 RB Explained that this is to spec, downgraded to nice, suspended.
Support

Advice for all releases.

Symptom. In the TeamTrack integration, if you try to assign a job in Perforce to a Perforce user who doesn't have a TeamTrack licence (by editing the Owner field), then the replicator refuses to replicate it; it resets the Owner field and sends e-mail.

Cause. To get the benefit of TeamTrack features, TeamShare insist that you buy TeamTrack licences. We agreed with TeamShare that the P4DTI would respect this policy; see [GDR 2000-08-18, 3.3.1].

Solution. Buy new TeamTrack licences for all users who need to use TeamTrack features (whether directly or via the P4DTI).