P4DTI issue job000368

TitleTeamTrack on a secure web server is not supported.
Assigned userGareth Rees
DescriptionIf you try to connect the P4DTI to a TeamTrack server running on a secure web server, then the replicator hangs for a minute or so, then stops with "TeamShare API error: SERVER_ERROR: Server error: -1." The P4DTI TeamTrack integration is now maintained and supported by TeamShare <http://www.teamshare.com/>.
AnalysisI believe that this is because the socket library that we link with when building the Python interface to TeamTrack (ws2_32) doesn't support SSL. We need to link with the wininet socket library and make other changes to the Python interface. TeamShare have built sample API applications using wininet so they can give us advice (but see [3]).
Customers may be able to work round this problem by configuring their web server to make TeamTrack available to the P4DTI via ordinary HTTP on a trusted connection.
How foundcustomer
Evidence[1] <http://www.ravenbrook.com/project/p4dt...c/2001-07-24/release-1.1.3-test-report/>, item 1.
[2] Customer request and response: <http://info.ravenbrook.com/mail/2001/11/20/21-33-29/0.txt>
[3] <http://info.ravenbrook.com/mail/2001/12/07/18-37-37/0.txt>
Observed in1.1.3
Created byGareth Rees
Created on2001-07-24 15:16:10
Last modified byDavid Jones
Last modified on2003-08-19 13:55:17
History2001-07-24 GDR Created.
2001-11-20 GDR Added customer request.
2003-05-19 NB TeamShare handover.
2003-08-19 DRJ Suspended due to teamshare handover


Change Effect Date User Description
35521 suspended 2002-11-14 13:44:46 Richard Brooksby Removing TeamTrack support from master sources.
Updating project index and FAQ to reflect new TeamTrack situation.