| Title | AG claims TeamShare support provide licences |
| Status | closed |
| Priority | essential |
| Assigned user | Richard Brooksby |
| Organization | Ravenbrook |
| Description | The AG tells people to contact TeamShare support to get a TeamTrack licence for the replicator. In fact, they should contact their TeamShare sales representative, as it's sales who issue licences. |
| Analysis | Correct the text to "Contact your TeamShare sales representative to receive your tTrack license." |
| How found | customer |
| Evidence | <http://info.ravenbrook.com/mail/2001/03/14/00-17-43/0.txt> |
| Observed in | 1.0.3 |
| Introduced in | 0.4.0 |
| Created by | Richard Brooksby |
| Created on | 2001-03-14 14:03:50 |
| Last modified by | Gareth Rees |
| Last modified on | 2001-12-10 19:31:09 |
| History | 2001-03-14 RB Created. |
| Change | Effect | Date | User | Description |
|---|---|---|---|---|
| 10007 | closed | 2001-03-15 13:15:28 | Richard Brooksby | Correcting AG to tell people to contact TeamShare sales, not support, for the extra licence. |