| Title | Can't update cases from Perforce in TeamTrack 5.0 |
| Status | closed |
| Priority | critical |
| Assigned user | Gareth Rees |
| Organization | Ravenbrook |
| Description | If you run the TeamTrack integration with a database that you created in TeamTrack 4.5 and upgraded to TeamTrack 5.0, then you can't update cases in Perforce. I got this error: (P4DTI-891X) Defect tracker error (TeamShare API error): ERROR: Unable to find transition 0. |
| Analysis | This was reported a while back [1] but I didn't understand the significance of the report since it appeared to work in both 4.5 and 5.0. It appears that using transition 0 to mean "Update" works in 4.5 and 5.0 but not in a database upgraded from one to the other. This indicates a serious omission from the automated test suite: we test transitioning issues from Perforce but not updating issues from Perforce. GDR 2001-07-24: This is be because we don't grant the replicator enough privileges to perform the update. See [3]. TeamShare recommend that the replicator user should have "Submit", "Update All Issues" and "Transition All Issues" privileges for all projects which are replicated. The Administrator's Guide needs to be changed to provide this advice and to diagnose the error message. |
| How found | manual_test |
| Evidence | [1] <http://info.ravenbrook.com/mail/2001/06/27/19-31-59/0.txt>[2] < http://www.ravenbrook.com/project/p4dt...c/2001-07-19/release-1.1.3-test-report/>, item 2.[3] < http://www.ravenbrook.com/project/p4dt...c/2001-07-24/release-1.1.3-test-report/>, item 11. |
| Observed in | 1.1.3 |
| Introduced in | 1.1.2 |
| Test procedure | <http://www.ravenbrook.com/project/p4dti/master/test/test_p4dti.py>, section 10.3.3 |
| Created by | Gareth Rees |
| Created on | 2001-07-19 14:27:11 |
| Last modified by | Gareth Rees |
| Last modified on | 2001-12-10 19:51:14 |
| History | 2001-07-19 GDR Created. 2001-07-20 GDR Added test case. 2001-07-24 GDR Added analysis and evidence. |
| Change | Effect | Date | User | Description |
|---|---|---|---|---|
| 14479 | closed | 2001-07-25 17:25:28 | Gareth Rees | The replicator user needs submit, update and transition privileges in TeamTrack 5.0. |