P4DTI issue job000190

TitleConnection to TeamTrack hangs for several minutes
Statusclosed
Prioritycritical
Assigned userGareth Rees
OrganizationTeamShare
DescriptionWhen release 0.4.2 attempts to connect to TeamTrack 4407, it hangs for several minutes before connecting.
AnalysisThe hang occurs in TSServer::ValidateVersion in the TeamShare API, on the line reading "socket->ReceiveString( &errorMsg );". The TeamShare API is waiting for data from the server that doesn't appear.
TeamShare say that in fact the server isn't sending anything and that this line is deleted in very recent versions of the TeamShare API (see evidence).
How foundmanual_test
EvidenceI've reproduced this on sandpiper.ravenbrook.com (Windows NT), derekpc.teamshare.com (Windows NT), fork2.perforce.com (Windows 2000) and fork.perforce.com (Windows NT).
<http://info.ravenbrook.com/mail/2001/01/04/15-56-19/0.txt>
<http://info.ravenbrook.com/mail/2001/01/28/23-59-38/0.txt>
Observed in0.4.2
Test procedure<http://www.ravenbrook.com/project/p4dti/master/test/test_p4dti.py>, section 3
Created byGareth Rees
Created on2001-02-01 21:33:28
Last modified byFrancis Irving
Last modified on2002-10-11 16:34:32
History2001-02-01 GDR Created.
2002-10-11 FAI Changed test reference from "section 3.1" to "section 3" to fit with code reorganisation

Fixes

Change Effect Date User Description
7949 closed 2001-02-01 22:13:23 Gareth Rees Updated the TeamTrack integration so that it works with (and requires) TeamTrack build 4407. This involved the following changes:
1. Use the new TeamTrack API, as of 2001-01-15.
2. Edited TSServer::ValidateVersion() so that it doesn't hang when connecting. See job000190.
3. Increased the supported_dbver parameter to 27, to match TeamTrack 4407.
4. Updated the Administrator's Guide so that it requires 4407.
7944 closed 2001-02-01 21:44:20 Gareth Rees Made the Python interface to TeamTrack work with TeamTrack build 4407.